Responsible Gambling

At Spinbob we want gambling to stay what it should be — entertainment. It should never be a way to make money or to escape problems. This page explains the tools we offer and where to find free, confidential help.

Keep it fun

• Only gamble with money you can afford to lose, and set a budget before you start.
• Treat any money spent as the cost of entertainment, not an investment.
• Never chase losses or borrow money to gamble.
• Take regular breaks and avoid gambling when you are stressed, upset or have been drinking.
• Balance gambling with other activities you enjoy.

Our safer gambling tools

• Deposit limits: set daily, weekly or monthly limits. Decreases take effect immediately; increases only after a 24-hour cooling-off period.
• Loss and session limits: cap how much you can lose or how long you can play.
• Reality checks: pop-up reminders showing how long you have been playing and your net position.
• Time-out: take a break from 24 hours to six weeks.
• Self-exclusion: close your account for six months to five years. During this period we will not accept bets or send marketing.
• Account history: view your full deposit, withdrawal and betting history at any time.

You can manage all of these from “My account” or by contacting our 24/7 support team.

GAMSTOP

Spinbob is part of GAMSTOP, the free national self-exclusion scheme. Registering at gamstop.co.uk blocks access to all participating UK gambling websites and apps for the period you choose.

Protecting minors

Gambling is strictly for adults aged 18 and over. We verify age and identity before anyone can play. If you share a device with children, consider parental-control software such as Net Nanny or Cyber Patrol.

Warning signs

You may want to seek help if you spend more than you planned, hide your gambling from others, feel anxious when not gambling, or gamble to win back losses.

Free, confidential support

• National Gambling Helpline (GamCare): 0808 8020 133, open 24/7, or chat at gamcare.org.uk.
• BeGambleAware: advice and tools at begambleaware.org.
• Gordon Moody: residential and online treatment at gordonmoody.org.uk.
• GamAnon: support for families and friends at gamanon.org.uk.